Spider Murphy’s Tattoo – Privacy Policy

Effective Date: 1/1/2026

This Privacy Policy explains how Spider Murphy’s Tattoo (“Spider Murphy’s,” “we,” “us,” “our”) collects, uses, discloses, and protects personal information when you visit our website, contact us, request an appointment, purchase products (if applicable), or otherwise interact with us.

1) Information We Collect

A. Information you provide

- Contact details: name, email address, phone number, preferred contact method

- Appointment details: tattoo request information (placement, approximate size, style, references, and any notes you provide)

- Messages: emails, texts, calls, and other communications you send to us

- Media (optional): photos or reference images you submit

B. Information collected automatically

- Device and usage data: IP address, browser type, pages viewed, interactions, approximate location (from IP), referral source

- Cookies and similar technologies: used for site functionality, analytics, and remembering preferences

C. Payments (if applicable)

If you make a payment or deposit online, payment processing is handled by third-party payment processors. We do not store full payment card numbers.

2) How We Use Information

We use personal information to:

- Respond to inquiries and provide customer support

- Schedule consultations and appointments, manage requests, and communicate about bookings

- Send confirmations, reminders, and service-related updates

- Improve our website and customer experience

- Prevent fraud, protect safety, and comply with legal obligations

- Send marketing messages only if you opt in (you can opt out at any time)

3) Text Messaging (SMS) and Phone Communications

If you provide your phone number and opt in, we may send text messages related to customer care and scheduling (e.g., confirmations, reminders, follow-ups, aftercare check-ins, and request status updates).

SMS Disclosures

- Message frequency varies

- Message and data rates may apply

- Reply STOP to opt out; reply HELP for help

- Consent is not a condition of purchase

Mobile information sharing

- We do not sell or share mobile phone numbers or SMS opt-in consent with third parties or affiliates for their marketing or promotional purposes.

- Text messaging originator opt-in data and consent will not be shared with any third parties.

4) How We Share Information

We may share information:

- With service providers who help us operate (e.g., CRM/booking tools, email/SMS delivery, analytics, website hosting, payment processing)

- For legal and safety reasons (to comply with law, respond to lawful requests, protect rights/safety)

- In connection with a business transfer (e.g., merger, acquisition, sale), as permitted by law

We do not sell personal information in the ordinary sense.

5) Cookies and Analytics

We may use cookies and analytics tools to understand site traffic and improve performance. You can control cookies through your browser settings. Some features may not function properly without cookies.

6) Data Retention

We retain personal information only as long as reasonably necessary for scheduling, business operations, safety, legal, and accounting requirements.

7) Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information. No system is 100% secure, and we cannot guarantee absolute security.

8) Your Choices

You may:

- Opt out of marketing emails using the unsubscribe link (if applicable)

- Opt out of texts by replying STOP

- Request access, correction, or deletion of certain information (subject to legal exceptions)

9) Children’s Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

10) Changes to This Policy

We may update this Privacy Policy from time to time. The Effective Date above reflects the most recent version.

11) Contact Us

Spider Murphy’s Tattoo

1006 Lincoln Ave, San Rafael, CA 94901